Identification of ways to enhance the use of technology in the legal sector

 

Client: Merrill Corporation

 

Objectives:

• To explore current attitudes towards and usage of technology among legal professionals (solicitors, barristers, judges)
• To gauge future trends relating to the use of technology
• To identify opportunities to provide technology-led solutions in the legal sector

Methodology:

• Internal workshops throughout research process
• Face-to-face and telephone depth interviews with solicitors, barristers and judges

Findings:

• Use of technology through the legal process (from data collection, through disclosure, preparation for trial, in trial and post-trial) is growing
• However there remain significant barriers relating to (perceived) cost and engrained behaviour and attitudes
• There are opportunities to provide technology-led solutions as long as they are user-friendly, cost-effective and replicate existing processes

The Results:

• The research has informed the design and development of technology-led solutions for the legal sector