Identification of ways to enhance the use of technology in the legal sector

Client: Merrill Corporation
Objectives:
- To explore current attitudes towards and usage of technology among legal professionals (solicitors, barristers, judges)
- To gauge future trends relating to the use of technology
- To identify opportunities to provide technology-led solutions in the legal sector
Methodology:
- Internal workshops throughout research process
- Face-to-face and telephone depth interviews with solicitors, barristers and judges
Findings:
- Use of technology through the legal process (from data collection, through disclosure, preparation for trial, in trial and post-trial) is growing
- However there remain significant barriers relating to (perceived) cost and engrained behaviour and attitudes
- There are opportunities to provide technology-led solutions as long as they are user-friendly, cost-effective and replicate existing processes
The Results:
- The research has informed the design and development of technology-led solutions for the legal sector
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